Case Studies > Building an Ethereum Explorer Solution for a Leading Technology Company
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Experience Design
Building an Ethereum Explorer Solution for a Leading Technology Company
A leading technology company employs Ethereum Explorer, drastically enhancing its web application usability. Using Ethereum Explorer, users were provided an intuitive explorer watch guide to receive market updates and blocks and view transactions.
The objectives were to:
  • Optimize and improve the call center operations
  • Improve customer experience
The AI-enabled archival and data analytics solutions, inbuilt with speech-to-text capabilities, helped assess a customer’s satisfaction with the response received and helped optimize workforce operations & thus creating a smart call center environment for agents. Thus, the client improved the call center’s performance while delivering customer value.
Experience Design

Building an Ethereum Explorer Solution for a Leading Technology Company

A leading technology company employs Ethereum Explorer, drastically enhancing its web application usability. Using Ethereum Explorer, users were provided an intuitive explorer watch guide to receive market updates and blocks and view transactions.
The objectives were to:
  • Optimize and improve the call center operations
  • Improve customer experience
The AI-enabled archival and data analytics solutions, inbuilt with speech-to-text capabilities, helped assess a customer’s satisfaction with the response received and helped optimize workforce operations & thus creating a smart call center environment for agents. Thus, the client improved the call center’s performance while delivering customer value.
Video Conferencing Solution for Wellness Provider

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