As a Production Support Agile Engineer, you will be responsible for maintaining production applications within
the Risk Domain including the Integral Client View, Credit Scoring and Basel Compliancy Systems. Responsible
for Break/Fix Analysis and including development and implementation to ensure production applications are
available as defined by the Service Level Agreements.

 Ensure the production environment is monitored for any issues or fall out, and ensure the proper error
handing, reporting and corrections for any issues.
 Participate in the on-call after hours support rotation.
 Create traceability from fix recommendation generation through to Test Case execution using a
Dev/Ops backlog.
 Ensure deliverables are on time and ‘on quality’
 Ensure that all deliverables comply with the boundaries set by enterprise architecture and by security
and compliance.
 Ensure applicable audit actions are managed and fulfilled in a timely manner
 Provide testing support and when necessary, execute and document UNIT and SIT testing activities to
support the DLL development lifecycle and standards
 Support for non-production environments, including issues raised by our consumers and post-patching
validation
 Ensure the development and introduction of changes to existing systems, in line with functional
requirements
 Participate in all scrum ceremonies, such as demo, retro and planning sessions

What do we look for in you?

 Prior experience working in an application support capacity
 Database Experience (Prefer Oracle)

SQL query reading and writing as well as general relational database knowledge.

 General knowledge around database design, modifications and improvements for
transactional systems. Understanding of normalization/denormalization.

 ETL Knowledge, mapping, troubleshooting. IBM DataStage preferred
 Comfortable with creating Release Pipelines for automated migration to Production environments,
Azure Dev-OPS preferred
 Experience in Unix / Linux
 Batch Job-Scheduling, monitoring, and interface processing (Control-M)
 Experience working with Large scale applications with large amount of data
 Oracle 19c running in a Linux environment
 Understand/knows relevant business processes related with Banking and/or Leasing or can learn them
quickly.
 Can work in an environment where a day never will be as planned. Is flexible in these situations, but
also able to push back where needed.
 Can set priorities or challenge priorities.
 Speaks/writes English fluently.

Doesthe challenge of driving decisions in a dynamic environment excite you? Are you seeking an environment
where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a
resounding “YES”, we have found each other!

What’s the role all about?

 Analyze, design, develop, as well as implement RESTful services and APIs
 Be involved in the development life cycle and perform definition and feasibility analysis
 Implement, integrate and document a variety of software platforms through the REST API
framework
 Apply the latest software design techniques and contribute to the technical design of new
solutions
 Modify existing programs, prepare test data and functional specifications.
 Troubleshoot issues and solve problems, identify potential process improvement areas
 Implement common APIs based on architecture guidelines and frameworks
 Write object-oriented, clean, and maintainable code
 Deliver quality results on time with minimal supervision

What do we look for in you?

 Proven experience with REST APIs and API integration.
 Proficiency in troubleshooting and testing APIs using tools like Postman.
 Solid understanding of API authentication and authorization.
 Experience with programming languages such as Python or Java.
 Familiarity with Apache Freemarker or willingness to learn it.
 Previous experience with OneTrust Application.
 Strong problem-solving skills and attention to detail
 Excellent communication and collaboration skills

Let’s celebrate work! Join us!

Payoda is seeking a highly skilled Site Reliability Engineer (SRE) with strong expertise in Google Cloud Platform
(GCP) to join our team. In this role, you will be responsible for ensuring the reliability, scalability, and performance
of our cloud-based infrastructure and services. You will work closely with development and operations teams to
automate processes, optimize system performance, and enhance overall system reliability.

What’s the role all about?
 Design, deploy, and manage scalable and resilient infrastructure on Google Cloud Platform (GCP).
 Implement robust monitoring solutions (e.g., Prometheus, Grafana) to proactively detect and resolve
issues.
 Develop and maintain Terraform, Ansible, or other IaC scripts for provisioning and managing cloud
resources.
 Build and optimize CI/CD pipelines using GitHub Actions, Cloud Build, or Jenkins for automated
deployments.
 Ensure cloud security best practices, IAM policies, and compliance standards are met.
 Analyze system performance, troubleshoot latency issues, and implement improvements.
 Design and maintain backup strategies, failover mechanisms, and multi-region deployments.
 Define and monitor service level objectives (SLOs) and indicators (SLIs) to maintain high reliability.

What’s the role all about?
 Bachelor’s Degree in Computer Science from a four year college or university or related experience and/or
training; or equivalent combination of education and experience.
 4-8 years of experience in SRE, DevOps, or Cloud Engineering roles.
 Strong hands-on experience with Google Cloud Platform (GCP) services
 Experience with Terraform, Ansible, or other Infrastructure-as-Code (IaC) tools.
 Proficiency in scripting/programming languages like Python, Go, or Bash.
 Expertise in CI/CD pipelines and container orchestration using Docker and Kubernetes (GKE preferred).
 Hands-on experience with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, Cloud
Operations Suite).
 Strong knowledge of networking concepts (VPC, load balancers, DNS, VPNs, etc.) in a cloud environment.
 Experience with incident response, on-call rotations, and root cause analysis.
 Solid understanding of security best practices for cloud-based environments.
 Creative thinker and team player
 Should be ready to adopt new technologies
 Excellent communication skills
 Resourcefulness and troubleshooting aptitude

Nice to Have:
 GCP certifications such as Google Professional Cloud Architect or Cloud DevOps Engineer.
 Experience in multi-cloud or hybrid cloud environments.
 Background in software development and automation.
 Familiarity with database management (PostgreSQL, MySQL, or NoSQL solutions like Firestore).
 Working experience with Network technologies

Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving
complex business problems? Are you seeking an environment where you can drive innovation? Are
you a passionate self-starter? If the answer to the above questions is a resounding “YES”, we have
found each other!

Azure Stack hub experts’, this one’s for you!

What you’ll Do?
a) Provide advanced troubleshooting and support for Hyper-V and Azure Stack Hub issues escalated
from Level 1 support.
b) Analyze and resolve complex technical problems related to virtualization and Azure cloud
infrastructure.
c) Troubleshoot patch failures and perform remediation activities for Azure Stack updates.
d) Perform system changes to resolve incidents or events caused by performance, capacity, or
system health issues.
e) Manage software updates and ensure timely application.
f) Add, update, or remove Azure AD users, resource permissions, roles, and role permissions.
g) Document solutions and update knowledge base articles for future reference.
h) Collaborate with the Level 3 support team to assist in the design and documentation of High-Level
Design (HLD) and Low-Level Design (LLD) for Hyper-V and Azure Stack Hub solutions.
i) Coordinate with Level 3 support for critical issues requiring further escalation.

What do we look for in you?
 Candidate must have expertise and experience in configuring, deploying, and troubleshooting
Hyper-V and Azure Stack Hub deployments and solutions
 2-5 years of experience in technical support, with a focus on virtualization and Azure cloud
technologies.
 Strong knowledge of Hyper-V and Azure Stack Hub technologies.
 Experience with monitoring tools and incident management processes.
 Excellent problem-solving skills and attention to detail.
 Strong communication skills and ability to work collaboratively with customers and team
members.
 Relevant Certifications: Microsoft Certified: Azure Administrator Associate or Microsoft
Certified: Azure Solutions Architect Expert (preferred).

Let’s celebrate work! Join us!

Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving
complex business problems? Are you seeking an environment where you can drive innovation? Are you
a passionate self starter? If the answer to the above questions is a resounding “YES”, we have found
each other!
QA Engineers’, this one’s for you!
Exp: 2-3yrs
Client : Apple
Location: Hyderabad (Hybrid)

What’s the role all about?
• Design, develop, and maintain automated test scripts using Python,
• Implement and execute automated testing phases throughout the development lifecycle.
• Solid understanding of QA principals, models, types of testing etc and have an engineering
mind- set to solve the complex QA problems
• Proficient working with one or more programming languages such as Python
• Proficient working with frameworks like Selenium/ Robot,

What do we look for in you?
 Bachelor's degree in Computer Science, Information Technology, or a related field.
 Mandatory: Excellent programming knowledge along with Data structures / OOPS in any
language preferably in Python, Hands-on with any test automation frameworks -
Robot/Selenium, etc,
 Preferred: Functional knowledge of testing life cycle, and test case writing.
 Preferred: Knowledge in JavaScript, Protractor /Cypress etc, Functional knowledge of testing
life cycle, test case writing.
 Strong understanding of software testing principles, methodologies, and best practices.
 Experience with test automation frameworks and tools.
 Excellent problem-solving and debugging skills.
 Strong communication and collaboration skills.

Let’s celebrate work! Join us!

What’s the role all about?

 Provide consistent administration and support of Salesforce including but not limited to: managing users, profiles and roles; customization of objects, fields, record types, and page layouts; manage, test, and implement workflow triggers, validation rules, alerts, automated email responses, managing and building reports etc.
 Troubleshoot problems and manage ongoing support requests from users
 Manage Salesforce data security including roles, profiles, sharing rules, workflows and groups
 Develop and maintain documentation of system configuration and customization
 Design, develop and deliver reports to measure Salesforce uses and impact
 Monitor Data loads, ticketing system, and overall health of the environment daily.
 Coordinate and lead user onboarding and ongoing training sessions and support
 Design and maintain a governance model for changes in configuration.
 Define best practices and be an overall SME and liaison for our Business Administrators and CRM champions.

What do we look for in you?

 3+ years of Salesforce Administrator experience
 3+ years of experience with Salesforce Sales Cloud and Service Cloud
 Certification - Salesforce Certified Advanced Administrator (required);
 Leverage knowledge of Salesforce products to support over 700 global users.
 Direct knowledge and experiance of SFDC and CRM processes including Sales, Services and Marketing functions.
 Applied knowledge of Apex triggers, IAM, Security and Access, Advanced Reporting, Auditing and Monitoring.
 Bachelor\'s Degree or equivalent experience
 Strong communication and facilitation skills and ability to see a problem through a resolution, focusing on a
short-term goal of resolving immediate issues and long-term goals of finding the root cause and resolving it.
 Strong understanding of Salesforce.com best practices
 Ability to communicate technical needs and solutions with non-technical staff
 Highly organized and efficient with excellent time management skills
 Excellent analytical, process design and problem-solving skills
 Ability to juggle and prioritize multiple tasks within a collaborative team environment

The Maps team is developing tools to analyze, visualize, process, manage and curate data on a large scale. Our team combines disparate signals such as data analytics, community engagement, and user feedback to improve the Maps Platform. On any given day you may be asked to analyze large data sets to identify errors in the map, design and implement a complex algorithm for resolving the issue, review the solution with a team of engineers and analysts, and integrate the resulting solution into the data processing pipeline.

We are looking for engineers who can be part of the team building a massive, scalable, distributed system for enabling the maps data platform. Successful candidates will have exceptional engineering and communication skills and believe that data-driven feedback leads to great products.

Key Qualifications

• 3+ years of experience working in a software product development organization building modern and scalable big data applications
• Expertise with functional programming, preferably Scala
•  Fluency in Hadoop technologies and big data processing technologies, e.g. Spark, YARN, HDFS, Oozie, Hive
•  Experience implementing RESTful web services in Java, Scala, Python, or similar languages.
• Experience with NoSQL and SQL databases
•  Experience in information retrieval and machine learning

Additional Requirements

Familiarity with Geo Spatial concepts is a plus

Let’s celebrate work! Join us!

● Should have relevant 3+ years of Power Platform + SharePoint development 

What do we look for in you?

● Delivering services and solutions for clients using Microsoft’s PowerApps, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations.
● Experience in working with Dataverse and related business process automations.
● Experience with migration/movement of Power platform solutions, to different tenant, with sound understanding of data connections & references associated.
● Stay up to date with the latest Power Apps and Power Automate features and trends.
● Basic SharePoint online experience with lists, libraries and its connectivity.

Tasks and responsibilities

● Understand and contribute to our overall power platform migration program
● Ensuring the technical quality of the solutions delivered by the team
● Ensure that the tasks are performed in compliance with our overall architecture
● Execute the migration requirements, while testing, in direct contact with customers
● Azure Devops
● Agile Process

What do we look for in you

4 to 8 years experienced
● Attention to detail
● Background in Linux, Unix, C/C++, Python and Golang
● Understanding of complete backend workflow for web apps
● Experience building third party software integration and API’s
● Release engineering skills (pip, rpm, deb, rvm)
● Experience with CI platforms (Jenkins)
● Familiarity with Agile software development methodology
● Creative thinker and team player
● Should be ready to adopt new technologies
● Excellent communication skills
● Resourcefulness and troubleshooting aptitude
Value Adds:
● Working experience in docker and K8s deployments
● Working Experience in AWS/GCP
● Working experience with Network technologies
Let’s celebrate work. Join us!

We are looking for a “Sr. Network & Security Systems Engineer”, who will design, implement and support a VMware NSX
products-based Solutions to fulfil the request raised by the Sales Managers from Client and Payoda catering to various global
regions. He or she should be able to suggest and build the High-Level Design describing the technical aspects of the Solution.
The Engineer will be responsible for providing advanced technical support for VMware NSX environments. This role requires
deep technical knowledge of NSX and related networking & security technologies, as well as strong troubleshooting skills to
resolve complex issues.
On the Security side, the engineer will be responsible for managing and configuring Security Tags, Security Groups, firewall rules,
and NSX security policies on NSX as part of project requirement. Proven knowledge in analysing application traffic and
implementing NSX firewall ruleset accordingly. The engineer will work closely with customers, providing expert-level support,
and ensuring the stability and performance of NSX deployments.
+ What does your day look like at Payoda?
 Review Customer HLD and LLDs and plan the on-boarding of the Customer Solutions support with a detailed report to
assess feasibility, risks and constraints.
 Work closely with L1 Team to assess the Problems raised by the Global customers and address the problem resolution
by going on call with Customer using virtual meeting tools like MS Teams, Google meet.
 Create Task implementation Documents (or MOP – Method of Procedures) to perform known, planned activities like
patching as well as for resolving the problems in real time.
 Suggest work-around by researching and consulting the various OEM knowledge bases and Create Root cause Analysis
Reports (RCA) for problems that are provided a permanent fix.
 Prepare a multi-OEM Hybrid and Mult-cloud Solutions to address specific client requirement for Private, Hybrid and
mult-cloud infrastructure.
 Create a Bill of Quantity (BOQ) and Bill of Materials (BOM) to deliver the whole solution by working with internal and
external SMEs.
 Check for multiple product options by referring to VMware, Cisco, Nutanix, AWS, Azure, GCP and other hyperscalers
and any other OEMs’ Product Catalogues and advice suitable software features for specific customer requirements.
 Writing & updating technical documentation, with Technical and solution specification, IP schemas, as well as preparing
reports.
 Recommending and implementing improvements to processes and technologies.
 Keeping informed of advancements in the Virtualization, Networking, Security, Cloud, Database, Storage, Backup etc.
Products and Solutions across various Technologies development. ( Advanced and Emerging)
 Train, help, and support other team members who can off-load Level 2/3 from repetitive tasks, as well perform higher
level / complex tasks with practice.
What are the key success Factors of your job?
Business and Solutioning Skills:
 Extensive knowledge of various Technologies, Cisco and VMware Products and Solutions
 Understanding the interworking of various technologies while designing an end-to-end Solution
 Should have hands-on experience of creating Network diagrams using VISIO or LUCID Chart.
 Should be able to independently build the High-Level Design Document describing the technical aspects of the Solution
 Be a quick Learner of new Products, Features and technologies (VMware, Cisco and non-Cisco,)
 Understanding of the Cisco Solution Life Cycle – Prepare-Plan-Design-Implement-Operate-Optimize with architectural
bend
 Follow, Create and maintain Design Principles and Guidelines
 Work with architecture teams on virtual firewall standards and methodology.
 Participate in workshops with other technical teams to provide guidance on the use of overlay network with
DR.
 Participates in short- and long-term planning efforts with stakeholders and IT groups.
 Identifies and communicates how IT infrastructure solutions can support the achievement of short- and
long-range business goals.
 Works with analysts, architecture, and stakeholders to understand business needs.

 Leads the evaluation of technical requirements for projects to determine the impact to the infrastructure
including equipment redundancy and capacity requirements.
 Ensures completeness of technical requirements and functional architecture analysis for the design and
implementation of system business solutions.
 Determines systems specifications, input/output processes and working parameters for hardware/software
compatibility.
 Explains to non-SMEs how the proposed solution will support their requirements.
 Ensures infrastructure solutions are aligned to the business strategy and direction.
 Directs efforts to demonstrate that information systems are compliant with appropriate corporate policies,
industry standards, government regulations, and contractual requirements.
 Performs or coordinates Level 3/4 incident assessment and resolution on infrastructure solutions.
 Coordinates problem management and resolution among a variety of functional areas and provides subject
matter expertise support for diagnosing and resolving problem.
 Recommends procedures and controls for problem resolution or creates temporary solutions until
permanent solutions can be implemented.
 Works with auditors and security groups to ensure adherence to governance, regulations, and compliance
with policies and procedures.
Technical Skills & and responsibilities:
 Providing security and network support for physical networking and firewall services.
 Ensuring network reliability and availability through well-planned and implemented solutions
 Delivering network and security infrastructures
 Developing, maintaining, and supporting networks in NSX/NSX-T
 Implementing networking and VXLAN technologies
 Monitoring the automation of network deployment and configuration, along with the integration of
infrastructure (computer/storage) automation
 Configuring and monitoring network security layers
 Monitoring integration with other software-defined networking technologies
 Improving network manageability and scalability
 Supporting the operations and maintenance of the VMware virtual infrastructure
 Maintaining VMware vROps (ARIA) and reporting for confirmation, troubleshooting, and capacity planning.
 Improving customized outlines using NSX, vRA(ARIA), and vRO (ARIA) to automate and simplify tasks
 Duplicating virtual machines and server appliances.
 Backing up virtual machines and supporting virtual machine infrastructure.
We’re looking for someone with:
 Diploma with 10+ years, bachelor’s in computer science, Information Systems, or another related field. Or
equivalent work experience.
 Typically has 12 to 15 years of IT and business/industry work experience, with knowledge of one
process/service.
 NSX T, NSX-T Edge NSX Firewall, NSX Load Balancer
 VMware Cloud Foundation
 vCenter and ESXi
 vRealize Network Insight
 vRealize Log Insight
 Need to work 24/7 shifts.
 Strong automation scripting experience in Python, Powershell, or equivalent.
 Experience with Agile development methodologies.
 Excellent communication and organizational skills, and the ability to stay focused on completing tasks and
meeting goals within a busy workspace.

Certifications:
 VMware Certified Professional (VCP) or Expert
 VCP-NV 
 VCDX-NV
 VCP – NV-Adv-Professional

Mandatory Skill
● Delivering services and solutions for clients using Microsoft’s PowerApps, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations.
● Experience in working with Dataverse and related business process automations.
● Experience with migration/movement of Power platform solutions, to different tenant, with sound understanding of data connections & references associated.
● Stay up to date with the latest Power Apps and Power Automate features and trends.
● Basic SharePoint online experience with lists, libraries and its connectivity.
● Azure Devops
● Agile Process

Tasks and responsibilities

● Understand and contribute to our overall power platform migration program
● Ensuring the technical quality of the solutions delivered by the team
● Ensure that the tasks are performed in compliance with our overall architecture
● Execute the migration requirements, while testing, in direct contact with customers

Input for job advertisement

● Self-Driven as well as ability to provide solutions both independently and with team is essential.
● Experience working with Agile (Scrum) development environments
● Experience from working in a project oriented, international matrix organisation
● Excellent communication skills, comfortable working with different countries across multiple time-zones organization
● High degree of flexibility and good interpersonal skills
● Ability to travel to ensure close coordination within team

What does your day look like at Payoda?

 Automation Test Engineer (Python)
Experience: 2-5 years
Location: Bangalore (Hybrid – 2 Days in Office: Monday & Wednesday, 3 Days Remote)
Job Description:
● We are seeking a highly skilled and detail-oriented Automation Test Engineer proficient in
Python. This individual will play a key role in ensuring the stability and reliability of our software
products by developing and executing automated tests, identifying and triaging failures,
reporting issues and helping defects.
● In addition to technical expertise, the ideal candidate should have strong curiosity, be willing
to learn new technologies, should have excellent collaboration skills and be proactive to work
closely with cross-functional teams including Developers/System Test Leads to ensure a
smooth and efficient testing process.
Key Responsibilities:
● Automation Testing:
○ Design, develop, and maintain automated tests using Python and relevant testing
frameworks (e.g., pytest, unittest, Selenium, etc.).
○ Execute automated tests across multiple releases and environments, ensuring all defects
are identified and logged.
○ Analyze test results and investigate failures, take ownership of triaging to
characterize environmental or setup failures from actual software defects
○ Collaborate with test leaders and with developers to identify root causes and
provide solutions.

● Collaboration & Cross-Functional Communication:
○ Actively collaborate with developers, product owners and other stakeholders to
understand product features and requirements.
○ Participate in meetings to align on priorities, timelines, and quality expectations.
○ Provide clear and actionable feedback to developers and other team members to
ensure smooth resolution of issues.
● Test Documentation & Reporting:
○ Maintain detailed test cases, test scripts, and test logs to track test progress and
outcomes.
○ Communicate testing status, risks, and results clearly to the team and
management, ensuring transparency and accountability.

What do we look for in you?

○ Strong proficiency in Python and experience with Python-based test automation tools
and libraries (e.g., pytest, unittest, Selenium, Robot Framework, etc.).
○ Hands-on experience with test automation frameworks and CI/CD integration.
○ Experience with version control systems, such as Git, and familiarity with
branching, merging, and pull requests.
○ Basic knowledge of dockers & Containers
○ Basic knowledge of linux commands.
○ Self-driven and an ability to learn new technologies on the go with the right
guidance and mentorship.

● Strongly Preferred - Sonic & Networking Knowledge:
○ Understanding of networking concepts is preferred:
■ L2 and L3 forwarding concepts, such as ARP, Layer Aggregation/Link
Aggregation Protocol (LAG/LACP), and Static Routing.
■ Basic understanding of Routing protocols such as Open Shortest Path First
(OSPF) or Border Gateway Protocol (BGP).

○ Familiarity with Sonic (e.g., Sonic the open-source network operating system),
network configurations, and related testing techniques.

● Collaboration Skills:
○ Excellent communication skills with the ability to work effectively in a
collaborative team environment.
○ Maintaining open communication with all stakeholders.
○ Demonstrating a proactive approach to learning and problem-solving.
● Problem-Solving & Analytical Skills:
○ Strong analytical skills with a keen eye for detail and the ability to think critically to
solve complex testing challenges.
○ Ability to troubleshoot issues and provide clear, actionable feedback.

Let’s celebrate work! Join us!

In this role you will be responsible for building machine learning based systems and conduct data analysis that
improves the quality of our large geospatial data. You’ll be developing NLP models to extract information,
using outlier detection to identifying anomalies and applying data science methods to quantify the quality of
our data. You will take part in the development, integration, product ionisation and deployment of the models
at scale, which would require a good combination of data science and software development. 
 
Responsibilities
 Development of machine learning models
 Building and maintaining software development solutions
 Provide insights by applying data science methods
 Take ownership of delivering features and improvements on time
 
Must-have Qualifications
 Strong programming skills and extensive experience with Python
 Professional experience working with LLMs, transformers and open-source models from Hugging
Face
 Professional experience working with machine learning and data science, such as classification,
feature engineering, clustering, anomaly detection and neural networks
 Knowledgeable in classic machine learning algorithms (NLP, SVM, Random Forest, Naive Bayes, KNN
etc). 
 Experience using deep learning libraries and platforms, such as PyTorch
 Experience with frameworks such as Sklearn, Numpy, Pandas, Polars
 Excellent analytical and problem solving skills
 Excellent oral and written communication skills
 
Extra Merit Qualifications
 Knowledge in at least one of the following: NLP, information retrieval, data mining
 Ability to do statistical modeling and building predictive models
 Programming skills and experience with Scala and/or Java

Let’s celebrate work! Join us!

What does your day look like at Payoda?
 Review Customer HLD and LLDs and plan the on-boarding of the Customer Solutions support with a detailed report to
assess feasibility, risks and constraints.
 Work closely with L1 Team to assess the Problems raised by the Global customers and address the problem resolution
by going on call with Customer using virtual meeting tools like MS Teams, Google meet.
 Create Task implementation Documents (or MOP – Method of Procedures) to perform known, planned activities like
patching as well as for resolving the problems in real time.
 Creating and updating SOP’s and knowledge repository time-to-time basis.
 Suggest work-around by researching and consulting the various OEM knowledge bases and Create Root cause Analysis
Reports (RCA) for problems that are provided a permanent fix.
 Check for multiple product options by referring to VMware, Cisco, Nutanix, AWS, Azure, GCP and other hyperscale’s
and any other OEMs’ Product Catalogues and advice suitable software features for specific customer requirements.
 Writing & updating technical documentation, with Technical and solution specification, IP schemas, as well as preparing
reports.
 Recommending and implementing improvements to processes and technologies.
 Keeping informed of advancements in the Virtualization, Orchestration, Automation, Cloud, Database, Storage, Backup
etc. Products and Solutions across various Technologies development. ( Advanced and Emerging)
 Train, help, and support other team members who can off-load Level 2/3 from repetitive tasks, as well perform higher
level / complex tasks with practice.
 Actively participate in VMware community for new problems and derive unique solution.
What are the key success Factors of your job?
Business and Solutioning Skills:
 Extensive knowledge of various Technologies, Hyperscale’s and VMware Products and Solutions
 Understanding the interworking of various technologies while designing an end-to-end Solution
 Should have hands-on experience of creating HLD and LLD using VISIO or LUCID Chart.
 Should be able to independently build the High-Level Design Document describing the technical aspects of the Solution
 Be a quick Learner of new Products, Features and technologies (VMware and non-VMware virtualization)
 Participate in workshops with other technical teams to provide guidance on the use of overlay network with DR.
 Participates in short- and long-term planning efforts with stakeholders and IT groups.
 Identifies and communicates how IT infrastructure solutions can support the achievement of short- and long-range
business goals.
 Works with analysts, architecture, and stakeholders to understand business needs.
 Leads the evaluation of technical requirements for projects to determine the impact to the infrastructure including
equipment redundancy and capacity requirements.
 Ensures completeness of technical requirements and functional architecture analysis for the design and
implementation of system business solutions.
 Determines systems specifications, input/output processes and working parameters for hardware/software
compatibility.
 Explains to non-SMEs how the proposed solution will support their requirements.
 Ensures infrastructure solutions are aligned to the business strategy and direction.
 Performs or coordinates Level 3/4 incident assessment and resolution on infrastructure solutions.
 Coordinates problem management and resolution among a variety of functional areas and provides subject matter
expertise support for diagnosing and resolving problem.
 Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions
can be implemented.
Technical Skills & and responsibilities:
 Support Proactive as well as reactive support function in operations.
 Providing L3 level expert solution for known and unknown incidents, document it for future reference.
 Demonstrate technical expertise to solve known/unknown issues in a timely manner.
 Guide customer virtually on critical change implementation.

 Perform triage to isolate the issue and suggest remedial action to customer.
 Create and maintain SOP, MOP, knowledge repository for every customer.
 Supporting the operations and maintenance of the VMware virtual infrastructure
 Maintaining VMware vROps (ARIA) and reporting for confirmation, troubleshooting, and capacity planning.
 Improving customized outlines using vRA(ARIA), and vRO (ARIA) to automate and simplify tasks.
 Guide and mentor L1 engineer whenever possible.
 Perform root cause analyses for all the incidents and update knowledge repository accordingly.

We’re looking for someone with:
 Diploma with 10+ years, bachelor’s in computer science, Information Systems, or another related field. Or equivalent
work experience.
 Typically has 8 to 12 years of IT and business/industry work experience, with knowledge of one process/service.
 Should possess expertise in below areas:
 VMware Cloud Foundation
 vCenter and ESXi
 NSX
 SRM
 HCX
 vSAN
 Strong automation scripting experience in Python, Powershell, or equivalent.
 Experience with Agile development methodologies.
 Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting
goals within a busy workspace.
 Strong troubleshooting skill across VMware portfolio.
 Need to work 24/7 shifts.

Certifications:
 VMware Certified Professional (VCP) or Expert
 VCDX-NV
 VCAP-DCV

·           The Maps team is developing tools to analyze, visualize, process, manage and curate data on a large scale. Our
team combines disparate signals such as data analytics, community engagement, and user feedback to improve
the Maps Platform. On any given day you may be asked to analyze large data sets to identify errors in the map,
design and implement a complex algorithm for resolving the issue, review the solution with a team of engineers
and analysts, and integrate the resulting solution into the data processing pipeline.

We are looking for engineers who can be part of the team building a massive, scalable, distributed system for
enabling the maps data platform. Successful candidates will have exceptional engineering and communication
skills and believe that data-driven feedback leads to great products.

What do we look for in you?
· 7+ years of experience working in a software product development organization building modern and
scalable big data applications
· Expertise with Scala functional programming (intermediate/advanced level is a mandate)
· Data structures and algorithmsin Scala
· Fluency in Hadoop technologies around handling big data processing e.g. Spark
· Experience implementing RESTful web servicesin Scala, Python, orsimilar languages.

Additional Requirements
Familiarity with Geo Spatial conceptsis a plus

Let’s celebrate work! Join us!

·      8+ years of experience in the design, development and use of component-based UI architectures.

·      Ability to effectively communicate with and manage stakeholders who may be located remotely.

·      Gather and understand functional requirements, providing clear documentation and feedback.

·      Experience in overseeing the progress of the UI development team. Track project milestones, provide estimates, and ensure timely delivery of high-quality UI components.

·      Offer technical direction and support to team members. Review code, provide feedback, and ensure adherence to best practices.

·      Contribute to the design process by providing insights on user experience and interface design.

·      Experience in front-end development primarily using React JS framework.

·      Should be able to develop UI with React, Javascript, and Typescript.

·      Knowledge of Solr and Elastic Search queries is a plus.

·      Experience working with GraphQL, and complex APIs to build data-driven UI applications.

·      Should have knowledge of Webpack.

·      Should possess excellent troubleshooting skills.