Voice UX Design & Multimodal Interfaces: What Works & Fails
Voice UX Design has come a long way, from being a futuristic novelty to becoming an essential part of everyday digital interactions. What started with Apple’s Siri and Amazon’s Alexa has now evolved into sophisticated, AI-powered assistants like Google Assistant and ChatGPT’s voice mode. Today, people use voice interfaces not just for convenience, but as…
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Priyadharshini
How AI Chat Agents Made HR & IT Support 90% Easier
In large organisations, raising a simple HR or IT request often feels more frustrating than it should. Whether it’s applying for leave, asking about a policy, or reporting a technical issue, employees frequently find themselves wondering, “Do I contact HR, Admin, or IT?” This was exactly the challenge faced by a U.S. enterprise providing scalable…
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