With huge competition in the mobile app development industry, applications that do not satisfy the market requirements have to face the threat of being thrown out of the game. The demand for touchless technology has skyrocketed due to the outbreak of the COVID-19 Pandemic, and we are forced to consider safety. Customers are constantly looking for mobile applications that avoid direct interactions. Advanced touchless apps have replaced touch screens with cutting-edge technologies and touchless experiences such as biometrics, Bluetooth Low Energy, NFC, and QR codes. These touchless technologies are the rearmost trends in the demanding market, which have helped transform the services into a unified and new-norm user experience. Touchless technology can negate human errors, avoid human intervention, and decrease costs.
Today’s Touchless Technology
Even in this critical economic period, touchless technology provides us with the flexibility to develop and enhance applications. As a result, businesses can adapt or integrate these technologies into their operations as part of the digital transformation. We can combine touchless technology and implement it in different applications based on the business requirements and strategy. Each technology has its strengths, and certain technologies can complement one another.
Touchless technology includes the following:
- NFC Signage Technology
- Bluetooth Low Energy
- QR Codes/Barcodes Scan
- Touchless Biometric Authentication
- Voice Assistance
- Gesture Control
NFC Signage Technology:
Near Field Communication (NFC) is well-known short-range communication technology. An NFC tag contains stored information that mobile devices and further transferred data can read. Users hold their phones to signs containing an NFC tag that helps in connecting automatically with a contactless reader or enabled devices within a four-inch range, prompting the use of a mobile application for acting, like producing a payment confirmation or a virtual boarding pass.
Examples include:
- Attendance tracking
- Authentication apps
- Touchless pay apps (mobile wallets)
- Access control
- Public transportation
Bluetooth Low Energy:
BLE operates when a Bluetooth low-energy signal with an encrypted identifier is picked up by a user, connecting a mobile application with an existing sensor and system. One of the best examples of Bluetooth technology in action is Touchless Check-in (touchless sign-in app). Access control systems replace old access cards by registering guests through a mobile application or iPad sign-in process. This makes the system particularly suitable for hotel rooms, offices, and dorms, eliminating in-person communication.
QR Codes/Barcodes Scan for Touchless Technologies:
Mobile quick response (QR) codes can provide instant access to information. A QR code could be a version of a barcode, an open-source technology easy for mobile applications to scan. For example, QR codes can direct users to download a mobile application or visit a website.
Examples of QR code use include:
- Contactless deliveries
- Intelligent lockers
- Employee IDs
- Event badges
- Touchless menu apps
- Touchless feedback forms
Touchless Technology for Biometric Authentication:
The physical characteristics can be measured by biometrics, which can further be used to verify the person’s identity. Facial recognition is the most common biometric as it provides the best performance in many environments. Biometrics users are enrolled through encrypted software.
The Ideal uses of touchless technologies include:
Retail stores: We use palm recognition biometrics as a solution for contactless entry and payment technology, scanning the hand image. For example, the Amazon One in Amazon Go stores.
Venues and trade shows: For entering venues like stadiums, arenas, and other venues, Facial biometrics and palm recognition is a promising technology
Contactless travel: The implementation and use of biometrics to trace air passengers are currently under high pressure because of the passengers’ resistance to flying. Facial recognition systems must be capable of verifying passengers through government databases during check-in, TSA security, bag drop, and boarding.
Voice Assistance: Voice recognition software performs tasks based on its instruction via a voice analysis to perform further action.
Gesture Control: Gesture control technologies perform the actions using algorithms and motion sensors to recognize and interpret movements that interact with software systems. For example, hand gesture recognition is used to operate the screen without touching the surfaces.
This technology is mostly used in environments such as:
- Automotive
- Consumer electronics
- Home automation
- Sign language translation
Investing in contactless products has become an integral part of the digital transformation strategy of many businesses. The combined benefits of improved safety and convenience mean touchless solutions will become a standard offering across all industries. To know more about such technologies, and to enable digital transformation into your business, we encourage you to talk to us now!
