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E-commerce implementation for managing products and third party services for a leading US Luxury hotel
A US based Luxury Hotel and Resort key player reinvents their E-commerce portal and reduces website bounce rate by 76% By implementing a Magento2x E-commerce solution and Adobe business catalyst to increase sale through their mobile application and provide an enriched User experience. The case study is about a US based Luxury Hotel and resort group. They had issues with respect to managing their products and were in dire need of a mobile responsive E-commerce portal to engage their customers.
The targeted goals were
- To implement a E-commerce solution to manage catalogues, gift cards and promotions .
- Integration with third party services to provide PCI compliant diverse payments options and in turn enhance customer shopping experience
- To leverage the power of data analytics in order to provide a personalized customer experience
By employing the approach recommended and developed by Payoda, the client was able to provide a personalized shopping experience on their mobile applications, reduce website bounce
rate by 76% and enhance their merchandise sales by 63%.
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